site reviews us.frenchbee.comVery bad customer service, the team at the Orly airport (france) were disrespectful. I was late for boarding but the plane was still there , they didn't acknowledge, only said that I was late and that I missed my flight in a very very impolite manner. Then they completely ignored me for 20 minutes without telling me what was happening. Eventhough I was right there in front of them asking for answers . You must know also that I had paid more to be in the vip lounge of the airport and they never called my name to tell me that the plane was boarding as a matter of fact they make a call at all . I lost a lot of money and am very upset I deserve compensation . The only thing they told me was that I had to buy an other ticket and every services I went to ask for help they made me wait before telling me that they couldn't do anything and that I had to write a letter to french bee I WAITED 4 HOURS GOING FROM SERVICES TO SERVICES. I have never had these types of problem with Airfrance !!!Par B Ourmazdele 2026-07-27 00:28:01
5
site reviews us.frenchbee.comyou goodPar P Ludivinele 2026-07-28 15:22:29
5
site reviews us.frenchbee.comExcellent website servicePar K Nardale 2026-07-30 22:32:19
1
site reviews us.frenchbee.comIt booked the wrong flight price and detailsPar T Pamelale 2026-07-27 15:22:35
1
site reviews us.frenchbee.comVery bad customer service, the team at the Orly airport (france) were disrespectful. I was late for boarding but the plane was still there , they didn't acknowledge, only said that I was late and that I missed my flight in a very very impolite manner. Then they completely ignored me for 20 minutes without telling me what was happening. Eventhough I was right there in front of them asking for answers . You must know also that I had paid more to be in the vip lounge of the airport and they never called my name to tell me that the plane was boarding as a matter of fact they make a call at all . I lost a lot of money and am very upset I deserve compensation . The only thing they told me was that I had to buy an other ticket and every services I went to ask for help they made me wait before telling me that they couldn't do anything and that I had to write a letter to french bee I WAITED 4 HOURS GOING FROM SERVICES TO SERVICES. I have never had these types of problem with Airfrance !!!Par B Ourmazdele 2026-07-27 00:28:01
5
site reviews us.frenchbee.comyou goodPar P Ludivinele 2026-07-28 15:22:29
5
site reviews us.frenchbee.comExcellent website servicePar K Nardale 2026-07-30 22:32:19
1
site reviews us.frenchbee.comIt booked the wrong flight price and detailsPar T Pamelale 2026-07-27 15:22:35
