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Customers - How does it work?

Your power as a customer

Reviews, stars, or ratings have become an integral part of our everyday lives, as they directly influence our purchasing decisions. As consumers, we read them, but we can play an active part in the movement, too!

Femme avis vérifiés étoile

Why post a review?

By posting an online review, you can advise or warn other consumers, so that they can make informed buying decisions. You can share your experience and answer common questions:

 

  • Did the products received live up to the brand’s promises?
  • How did the delivery go?
  • Did you encounter any problems before, during, or after your purchase?

 

Reviews are also important for businesses, as they can improve and correct any issues raised by consumers. In Europe, 43% of consumers write reviews, vs. 66% in the USA. Reasons for posting may differ from country to country, but the result is always the same. Whether you’re looking to help a business or future buyers, your feedback is a goldmine of information!

Why should you use a trusted third party to post a review?

Today, you can express yourself anywhere, at any time—on social media, online platforms, etc. But posting such spontaneous feedback presents several risks for both Internet users and businesses.

 

How can you be sure it’s genuine post-purchase feedback? Is the person being honest or are they looking to damage (or falsely promote) the company? Who posted the review? A consumer, an unfair competitor, or the company itself?

The best way to avoid all these questions is to post reviews via a trusted third party

Verified Reviews, for example, only collects post-purchase reviews after prompting customers by email. Unlike other platforms where you can post on spontaneously, we can link each review to an experience and a buyer. As such, we only send review requests to real customers who have purchased from the site or store.

Got any questions or doubts?

Latest reviews

5
site reviews www.vertumotors.com The experience at Vertu Nissan Bradford was great because Caison Webster was the best car salesperson I have ever met. From initial contact to vehicle handover, nothing was too much trouble. Caison was efficient, knowledgeable and friendly. This was the most straightforward car purchase I've ever made. Keep up the good work! Par a Kathryn le 2025-07-12 12:30:44
5
site reviews www.vertumotors.com I was happy with the service at Vertu Ford Redditch because staff are easy to discuss cars without pushing to sell and going the extra mile to find one Par a Stephen le 2025-07-12 14:14:53
5
site reviews www.vertumotors.com We were dealt with by Paul at the Knaresborough dealership, along with some communication with Sophie and both were incredibly helpful. Paul deserves a special thanks just for his patience alone, as we were dealing with finance from another lender etc. We were made to feel welcome! I had a couple of phone check-ins from Paul, and one more from another staff member, all have been quick and polite. I had an issue with the car, and though the closest Vertu Vauxhall for me was an hour away, it was made as easy as possible for me. Many thanks and we absolutely recommend Vertu Vauxhall Knaresborough (as well as the one in Keighley!) Par a Shirin le 2025-07-12 10:52:41
5
site reviews www.vertumotors.com Fantastic Fantastic Fantastic. 100% friendly and helpful recommend 100% Par a Victoria le 2025-07-12 10:10:15
5
site reviews www.vertumotors.com The experience at Vertu Nissan Bradford was great because Caison Webster was the best car salesperson I have ever met. From initial contact to vehicle handover, nothing was too much trouble. Caison was efficient, knowledgeable and friendly. This was the most straightforward car purchase I've ever made. Keep up the good work! Par a Kathryn le 2025-07-12 12:30:44
5
site reviews www.vertumotors.com I was happy with the service at Vertu Ford Redditch because staff are easy to discuss cars without pushing to sell and going the extra mile to find one Par a Stephen le 2025-07-12 14:14:53
5
site reviews www.vertumotors.com We were dealt with by Paul at the Knaresborough dealership, along with some communication with Sophie and both were incredibly helpful. Paul deserves a special thanks just for his patience alone, as we were dealing with finance from another lender etc. We were made to feel welcome! I had a couple of phone check-ins from Paul, and one more from another staff member, all have been quick and polite. I had an issue with the car, and though the closest Vertu Vauxhall for me was an hour away, it was made as easy as possible for me. Many thanks and we absolutely recommend Vertu Vauxhall Knaresborough (as well as the one in Keighley!) Par a Shirin le 2025-07-12 10:52:41
5
site reviews www.vertumotors.com Fantastic Fantastic Fantastic. 100% friendly and helpful recommend 100% Par a Victoria le 2025-07-12 10:10:15

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