site reviews www.vertumotors.comI was very satisfied with the customer service provided by Daniel. From the moment he first contacted me and I reserved the car, his communication was excellent. He even sent me a personalised video of the car before collection, which was a great touch and very reassuring.
When we arrived at the dealership, Daniel was already waiting for us and made the test drive experience smooth and enjoyable. Overall, everything went very smoothly, and I was genuinely impressed with the level of service.
Even after the purchase, the service remained outstanding. The service book was accidentally left behind, but Daniel handled the situation professionally. Our email communication was clear and efficient, and he sent the service book to me by post without any issues.
I am very happy with both the service and the car, and I would highly recommend Vertu Renault Derby.Par a Ildikole 2025-12-29 12:48:36
5
site reviews www.vertumotors.comExcellent service highly recommendedPar a Qaisar javaidle 2025-12-29 14:40:15
4
site reviews www.vertumotors.comMy experience at Vertu Vauxhall Chingford was good apart from the fact we were told,via an email, that the road tax was £190 but when we went to collect the car we were told it was actually over £600. As you can imagine this was a big shock to us and possibly if we had known this from the start we probably would have bought a different carPar a Frankle 2025-12-29 11:00:43
5
site reviews www.vertumotors.comExceptional and going the extra mile to help with any queries,Par a Davidle 2025-12-29 11:06:46
5
site reviews www.vertumotors.comI was very satisfied with the customer service provided by Daniel. From the moment he first contacted me and I reserved the car, his communication was excellent. He even sent me a personalised video of the car before collection, which was a great touch and very reassuring.
When we arrived at the dealership, Daniel was already waiting for us and made the test drive experience smooth and enjoyable. Overall, everything went very smoothly, and I was genuinely impressed with the level of service.
Even after the purchase, the service remained outstanding. The service book was accidentally left behind, but Daniel handled the situation professionally. Our email communication was clear and efficient, and he sent the service book to me by post without any issues.
I am very happy with both the service and the car, and I would highly recommend Vertu Renault Derby.Par a Ildikole 2025-12-29 12:48:36
5
site reviews www.vertumotors.comExcellent service highly recommendedPar a Qaisar javaidle 2025-12-29 14:40:15
4
site reviews www.vertumotors.comMy experience at Vertu Vauxhall Chingford was good apart from the fact we were told,via an email, that the road tax was £190 but when we went to collect the car we were told it was actually over £600. As you can imagine this was a big shock to us and possibly if we had known this from the start we probably would have bought a different carPar a Frankle 2025-12-29 11:00:43
5
site reviews www.vertumotors.comExceptional and going the extra mile to help with any queries,Par a Davidle 2025-12-29 11:06:46
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