Recommended
NPS 8
NPS 6
TRUSTED THIRD PARTY
AFNOR NF ISO 20488
GOOGLE REVIEW PARTNER
Collect, publish and activate your brand, product and store reviews to build more trust, visibility and sales with Verified Reviews and launch Feedback Management (NPS, CSAT, surveys) to capture your customers’ voice at every touchpoint of their journey.
Trusted by 8,000+ brands
Collect and publish thousands of authentic customer reviews: product, brand and store.
More visibility on Google and in AI engines (GEO optimization).
Reassure your buyers and boost your conversion rate, online and in-store.
Helps with moderation, assisted replies and sentiment analysis, all automated by our AI Agent.
reviews
conversion
SEO/GEO traffic
faster moderation with AI
Review Types
Product Reviews
Enrich your product pages with verified reviews (rating, text, photo) that reassure and convert.
Brand Reviews
Build your brand’s reputation with authentic customer reviews, backed by proof of purchase.
Store Reviews
Showcase every point of sale: network reputation, local visibility and drive-to-store.
GO FURTHER
Every year, more than 10 million pieces of feedback are analyzed with our platform. Beyond customer reviews alone, collect customer feedback throughout your journeys to gain a 360° view of the experience. Automatically analyze text, prioritize actions and give your teams the insights they need to continuously improve your CX performance.
TRUSTED THIRD PARTY
Fake reviews and AI-generated content are diminishing consumer trust. Here’s how we protect it:
HOW IT WORKS
Automatically reach out to your customers after every purchase, in every format (star rating, text, photo). Customize your surveys (NPS, CSAT, CES, open-ended and multiple-choice questions…) and tailor how they’re sent across the customer journey.
Manage your campaigns effortlessly with smart automation. Track every step of your collection process in real time with our features. Sync feedback with your tools and trigger the right actions.
Publish and leverage syndication to share your reviews everywhere: your website, your social networks, Google and more. Showcase your customer feedback with widgets, rich snippets and integrations, while sharing feedback across your organization to engage your teams.
Build custom dashboards to track your KPIs and your customer reviews. Analyze your feedback and spot key trends with AI. Filter your data, benchmark your performance and share tailored views with field teams, managers and leadership.
CUSTOMER STORY
Proven results
«Response rates immediately increased with Verified Reviews by Skeepers. We now have Verified Reviews that prove the quality of our products throughout our catalog»
« With Verified Reviews, we’re certain we get authentic reviews, collected after a service was genuinely delivered. That gives our promise full credibility with customers. »
“Customer reviews have become both a management and conversion tool, helping us reassure our customers while also optimizing SEO and performance across campaigns and product pages. Today, our customer feedback doesn’t just sit in a database. It powers our campaigns, our marketing assets, our product strategy, and even our SEO and SEA”.
SIMPLE, FAST INTEGRATION
A customer review platform lets you collect, moderate, publish and analyze your customers’ reviews (product, brand, store) through a certified collection process.
Backed by proof of purchase, verified reviews fuel your online reputation, your search visibility (rich snippets, star ratings, Google Seller Ratings, AI engine answers) and your sales. A customer review platform replaces manual collection with a single system: automated post-purchase requests, moderation, on-page display, multichannel syndication and analysis. Verified Reviews by Skeepers centralizes Product, Brand and Store reviews through a certified collection and moderation process (AFNOR standard) and its Google Review Partner status, which guards against fake reviews. You get a reliable, omnichannel, GDPR-compliant reputation layer that turns every customer review into trust, visibility and conversion — on your website and across all the channels where your customers buy.
Verified reviews are tied to proof of purchase: they inspire more trust and protect you from fake reviews.
On a web saturated with fake reviews and AI-generated content, verified authenticity becomes a structural advantage that open review platforms can’t match. Verified Reviews is a trusted third party: every review comes from an identified customer, tied to proof of purchase, and goes through a certified moderation process (AFNOR NF standard); we are a Google Review Partner. The result: stronger credibility with your prospects, better Seller Ratings on Google and a direct impact on conversion. Open reviews, on the other hand, remain exposed to fraud, malicious competitor reviews and a lack of traceability. For a brand that wants to make its reputation a performance asset rather than a risk, verified post-purchase collection is decisive.
Reviews enrich your pages (rich snippets, stars), your presence on Google and in AI answers, and boost your CTR.
Fresh, structured review content is one of the best fuels for your search ranking and your GEO visibility. Structured data displays stars in Google results (rich snippets), which lifts CTR; reviews regularly refresh your product and category pages; and their volume feeds Seller Ratings as well as your brand’s presence in AI engine answers (Google AI Overview, ChatGPT, Perplexity). Our customers see an overall SEO improvement of between 30% and 77% over 12 months. Syndication also distributes your reviews across your product pages, the Google ecosystem and your distribution partners, multiplying visibility touchpoints. Reviews thus become a measurable acquisition lever, not just a reassurance element.
Verified Reviews connects to the main e-commerce solutions (Shopify, PrestaShop, Magento…) and CRMs. Request a demo.
Yes: the integration automates post-purchase collection and displays reviews directly on your pages, with no heavy development. Verified Reviews connects to the main e-commerce solutions — Shopify, PrestaShop, Magento, WooCommerce — as well as your CRM and marketing tools, through ready-to-use connectors and open APIs. Review requests, product catalog imports and rating feeds run automatically, cutting setup time and the workload on your teams. Everything is GDPR-compliant and adapts to your existing stack, whether you’re a growing store or a multi-site network. A demo lets you confirm compatibility with your specific environment.
The price depends on your volumes and needs (collection, syndication, analysis); the best way is to request a personalized demo.
There’s no one-size-fits-all price: the cost depends on your review volumes, the number of distribution channels and the features (collection, syndication, analysis, Voice of Customer). Rather than looking at the price grid alone, think in terms of return on investment: a platform that increases trust, SEO visibility and conversion usually pays for itself quickly. Verified Reviews offers plans tailored to the small and mid-market, with support, certification and GDPR compliance included, without the cost of an oversized suite. The best way to get an accurate estimate is still the personalized demo: it lets us scope your real needs, your volumes and your integrations, then propose an offer aligned with your business goals.
Customer feedback is everything your customers express about their experience. Collected for internal purposes, it helps you understand, fix and continuously improve — whereas a customer review is public and serves reassurance.
Customer feedback covers all the input your customers share at every stage of their journey: before purchase, after a delivery, a meeting with an advisor or a support request. Unlike a customer review, which is public and aims to reassure and convert future buyers, feedback is collected for internal purposes: measuring satisfaction (NPS, CSAT, CES), spotting pain points and identifying areas for improvement in a continuous-improvement mindset. The two are complementary: reviews fuel your online reputation and visibility, feedback fuels your customer experience and product decisions. By using both, you make the most of the Voice of the Customer — you strengthen your brand image while optimizing the real experience. Verified Reviews by Skeepers and the Feedback Management solution let you centralize reviews and feedback in one place, for a unified view of the customer journey.
By deploying surveys at key moments in the journey (purchase, delivery, support…), on the right channels (email, SMS, website, app, chat), then analyzing the responses to act fast.
Collecting customer feedback rests on three principles: the right moment, the right channel, the right question. Deploy surveys at every decisive interaction — before and after purchase, after a delivery, a meeting with an advisor or a support request — to get contextual, actionable feedback. Diversify your channels (email, SMS, chat, website, app, QR codes) to maximize response rates. Vary your question formats too: rating scales (NPS, CSAT, CES), closed multiple-choice questions and open fields to capture verbatims. With Skeepers’ Feedback Management solution, collection is set up with no development: you create your campaign, segment and personalize your sends, automate actions (CRM enrichment, alerts, close-the-loop) and AI analyzes, categorizes and prioritizes responses in real time. You turn every interaction into an actionable insight, then into a concrete improvement in customer satisfaction.